MDL97 Terms and Conditions — Complete Guide Platform Usage

Welcome to MDL97, an online entertainment platform operating under the domain name mdl97.live. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and MDL97 ("Company", "We").

By accessing, registering for, or using any part of the MDL97 platform — including the website, mobile app, and all related services — you hereby acknowledge that you have read, understood, and agreed to be bound by all terms and conditions contained in this document.

If you do not agree with any part of this Agreement, please cease using the MDL97 platform immediately. MDL97 reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. It is your responsibility to review this Agreement periodically.

To register and use MDL97's services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years of age at the time of account registration.
• Residing in or accessing the platform from a region where participation in online gaming is permitted.
• Full legal capacity to enter into a binding agreement.
• Not appearing on the self-exclusion list of any gambling regulatory body.
• Not registering an account on behalf of another individual or corporate entity.
• Not an employee, partner, or immediate family member of an MDL97 employee.

MDL97 reserves the right to request proof of identity and age verification at any time through the KYC (Know Your Customer) process. Should you fail to submit the required documents within the specified timeframe, MDL97 reserves the right to suspend or close your account.

Each individual is only permitted to hold one MDL97 account. Attempts to register more than one account using different names, email addresses, phone numbers, or payment details are strictly prohibited and may result in the closure of all associated accounts and confiscation of balances.

Upon registration, you are required to provide accurate, complete, and up-to-date information. False or inaccurate information may result in delays in withdrawal processing and account closure without any compensation.

• Full name matching your official identification document.
• An active email address accessible only by you.
• A Malaysian phone number registered in your name.
• Valid bank account or e-wallet details owned by you.

You are solely responsible for maintaining the confidentiality of your account password. MDL97 shall not be liable for any losses arising from unauthorised access to your account due to your own negligence. If you suspect your account has been compromised, please contact the MDL97 support team via live chat immediately.

MDL97 accepts deposits via a variety of secure local payment methods, including DuitNow, FPX, Touch 'n Go eWallet, and online bank transfer. All deposits are processed instantly and credited to your account within minutes.

For fund withdrawals, members are required to complete the KYC verification process before their first withdrawal request is processed. This is a standard security measure to protect your account and funds.

• Minimum deposit limit: RM 20 per transaction.
• Minimum withdrawal limit: RM 50 per transaction.
• Withdrawals are processed within 5 minutes upon completion of verification on business days.
• The withdrawal recipient account must be held under the same name as your MDL97 account.
• MDL97 does not charge any fees for processing deposits or withdrawals.

MDL97 reserves the right to suspend or block any transaction suspected of involving money laundering, fraud, or other illegal activities. In such circumstances, MDL97 reserves the right to freeze the account and report the case to the relevant authorities without prior notice to the member.

MDL97 offers a wide range of bonuses and promotions for both new and existing members from time to time. All bonuses are subject to the wagering requirements specified in the individual terms of each promotion.

The general conditions applicable to all MDL97 bonuses are as follows:

• The welcome bonus may only be claimed once per new member.
• Wagering requirements must be met within the specified time frame, typically between 7 and 30 days.
• Bonuses may not be transferred to other members or exchanged for any other form of reward.
• MDL97 reserves the right to void any bonus obtained through illegitimate means or in violation of these terms.
• Using multiple accounts to claim the same bonus is prohibited and may result in the closure of all associated accounts.
• Wagering requirements for casino bonuses, Sports Betting, and bingo may vary — please refer to the relevant promotions page.

The MDL97 Loyalty Program awards reward points to members based on their gaming activity. Reward points can be redeemed for game credits at rates set from time to time. MDL97 reserves the right to adjust the reward point redemption rate with 7 days' prior notice.

MDL97 is committed to providing a fair, secure, and transparent gaming environment for all members. All games offered on the MDL97 platform — including Live Casino, slots, baccarat, roulette, blackjack, bingo, and Sports Betting — are operated using RNG (Random Number Generator) technology certified by independent international auditing bodies.

• Game outcomes are random and cannot be manipulated by any party, including MDL97.
• The use of automation software, bots, scripts, or any third-party tools to play is strictly prohibited.
• Any attempt to exploit bugs or system vulnerabilities must be reported to MDL97 and must not be exploited.
• Collusion between members to manipulate game outcomes is a serious offence that will result in account closure.
• MDL97 reserves the right to void any bets or winnings obtained through illegitimate means.

For Sports Betting games, MDL97 reserves the right to void a bet in the event of a technical error in odds setting, live stream disruption, or any extraordinary situation affecting the integrity of the match. In such cases, the full bet amount will be refunded to the member's account.

MDL97 welcomes members from all walks of life and is committed to maintaining a safe and respectful environment for all users. As such, all members are required to comply with the following code of conduct when using the MDL97 platform:

• Be respectful to all live dealers, fellow players, and customer support staff.
• Not using offensive, obscene, threatening, or discriminatory language in any communication space on the platform.
• Not sharing other members' personal information without their consent.
• Not using your MDL97 account for any purpose other than lawful personal entertainment.
• Not attempting to influence or disrupt the gaming experience of other members.

Violations of this code of conduct will be taken seriously by MDL97. Depending on the severity of the violation, actions taken may include a written warning, temporary account suspension, permanent account closure, and in cases involving illegal activity, a report to the relevant authorities.

Members may close their MDL97 account at any time by contacting our customer support team via live chat. Prior to closure, all eligible balances will be returned to the member upon completion of the verification process.

MDL97 reserves the right to suspend or close any account without notice if:

• The member has breached any provision of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or other illegal activity has been detected.
• The member has provided false or misleading registration information.
• Account inactive for more than 12 consecutive months.
• Instructions have been received from the relevant authorities to close the account.

MDL97 provides its online entertainment platform on an "as-is" basis and makes no guarantee that the service will always be free from interruptions, technical errors, or temporary unavailability due to system maintenance.

Under no circumstances shall MDL97 be held liable for:

• Financial losses arising from gaming activities undertaken by members of their own accord.
• Service disruptions caused by technical issues beyond MDL97's control, including internet outages and member device issues.
• Losses arising from unauthorised access to a member's account resulting from the member's own negligence.
• Third-party content or links that may be accessible through the MDL97 platform.

MDL97's maximum liability in any claim related to the use of the platform is limited to the total amount deposited by the member within 30 days prior to the claim. MDL97 shall not be liable for any indirect, consequential, or punitive damages.

MDL97 reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. Material amendments will be communicated to members via email or in-platform notification at least 7 days before the changes take effect.

Continued use of the MDL97 platform after any amendments take effect constitutes your acceptance of the revised terms. If you do not agree with any amendment, you are required to cease using the platform and close your account.

These Terms and Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising from or in connection with this Agreement shall be resolved through binding arbitration in Malaysia, unless MDL97 elects to seek injunctive or equitable relief from a court of competent jurisdiction.